Cut where-is-my-order tickets
An order tracking chatbot for Shopify and WooCommerce. Link your store and your bot can answer order questions in chat or by phone. Verification happens on the server, never in the AI.
Status and tracking
Read from your store.
Verified lookup
Order number and email checked on the server.
Rate-limited
Repeated attempts are limited.
Chat and voice
Works on both.
How it works
- 01
Connect your store
Shopify or WooCommerce.
- 02
Enable order tracking
Turn it on for the bot.
- 03
Customers ask
They get status in seconds.
Who it is for
- Online stores with many support tickets
- Stores in peak season
- Small teams without a support desk
Start with Order Tracking Chatbot
It is included in the platform. Pick a plan and you are in your dashboard in minutes.
Frequently asked questions
Is it read-only?
Yes. Order tracking only reads data.
Which platforms?
Shopify and WooCommerce.
Related features
Change Delivery Address by Chat
Let customers fix the address of an unshipped order, with verification and an audit trail.
Order Help by Voice
Callers ask where their order is and fix a delivery address, after verification.
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Add an AI chatbot to any website with one snippet, styled to match your brand.