Acceptable Use Policy

DivyaAI can write, speak, call, message and create images and video on your behalf. This policy sets out what is not allowed. It is part of our Terms of Service.

1. You must not use the service to

• break the law, or help anyone else to
• create or share sexual content involving minors, or content that promotes violence or hatred
• harass, threaten or defraud people
• impersonate a real person, or create realistic images, voices or video of a real person without their permission
• present AI-generated videos or posts as genuine customer reviews or testimonials
• send spam or unsolicited bulk messages, including through WhatsApp, Telegram, Messenger, Instagram, email or phone
• create malware, or try to break into other systems
• give medical, legal or financial advice through a chatbot or agent as if it were a qualified professional

2. Chatbots, voice agents and calls

• Tell people when they are talking to an AI, where the law or the platform requires it.
• Follow the rules of the channels you connect, such as WhatsApp, Meta, Telegram and your phone provider.
• Follow the laws on recording calls and on contacting people by phone or message where you operate.
• You are responsible for the content and knowledge you load into your bots and agents.

3. Protecting the platform

• Do not try to bypass plan limits, credit limits or spending caps.
• Do not scrape, copy or resell the service without our written agreement.
• Do not share your login, or use the service to attack or overload it.

4. Enforcement

If we believe this policy is being broken, we may remove content, limit features, suspend or close an account, and report illegal activity to the authorities. Where we can, we will tell you first. Serious or urgent cases may be acted on immediately.

5. Report a problem

To report misuse, email info@divyasoft.com.