Engage customers
Cut “where is my order?” tickets
A Shopify and WooCommerce AI chatbot for order questions. Link your store and let customers ask about their order in chat or by phone. Everything is verified before anything is shown or changed.
Order tracking
Customers give their order number and email; the bot reads status and tracking details from your store.
Change the delivery address
For orders that have not shipped, customers confirm a new address on a private link or by voice. Shipped orders are refused.
Verified every time
The order number and email are checked on the server, never by the AI, and repeated tries are limited.
Full audit trail
Every change is logged and the store owner is notified.
Shopify and WooCommerce
Works with both. Other platforms can be added.
Explore Store Assistant
Who it is for
- Online shops with high support volume
- Stores shipping to many regions
- Teams who want fewer address-change emails
Start with Store Assistant
It is included in the platform. Pick a plan and you are in your dashboard in minutes.