Case study · AI Automation
AI receptionist & booking automation for a trekking agency
An AI receptionist that answers enquiries and books trips 24/7 on WhatsApp.
Summit Treks was losing enquiries that arrived overnight and during peak season. We deployed an AI Receptionist on WhatsApp and web chat that answers common questions, captures trip details, and books consultations — escalating to a human for complex itineraries. Response time went from hours to seconds, and no enquiry goes unanswered.
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